Click on one of the people below to find out more information.
General Management
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Monté Burney
Managing Partner - mb@toyotaofcleveland.com
"People who work the hardest, get the most out of life," is something you might hear Monte saying on any given day. Monte isn't your average "car guy", with over 25 years in the automotive business his numerous roles have led him here to Toyota of Cleveland as the General Manager and Managing Partner since January 2016. Monte believes in people over profits and the only way to win at business is to value people, and he aims to do that every single day. Driven by his passion for creating exceptional guest experiences, he takes pride in cultivating a team that cares about each guest that enters through the doors at every stage, whether it's sales, service or parts.
Monte is married and has 1 beautiful daughter. When he isn't in the driver's seat at TOC, you can find him in the woods, shooting sporting clays, or around a fire pit dreaming up new ideas for the dealership.
Our goal is to ensure every visit to Toyota of Cleveland is "truly exceptional". We strive to give our guest a personable, friendly, and honest experience each time.
If you feel we didn't deliver, please let me know. You can reach me personally via email at mb@toyotaofcleveland.com.On behalf of the entire Toyota of Cleveland team, we want to personally thank you for visiting us.
Sincerely,
Monté Burney
General Manager, Toyota of Cleveland
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Payton Latreille
Assistant to the General Manager Payton joined the Toyota of Cleveland team in June 2025. Payton is excited to kick off her automotive sales career, combining her passion for helping people with her love for adventure. She knows how important finding the perfect vehicle can be! Outside of work you'll find her reading, writing, hiking or riding backroads.
Leadership Team
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Justin Chretien
General Sales Manager - jc@toyotaofcleveland.com
Justin has been in the automotive industry since American Psycho and Remember The Titans released in theaters. Justin is a master griller, former amateur blackjack player, and spent a lot of time in Blockbuster before they shut down. Justin began selling cars in 2013 and was promoted to Finance Manager the next year. He later became a Sales Manager. Justin has been part of the Toyota of Cleveland since 2016 as an eSales Manager & now our General Sales Manager. He has a wonderful daughter! In his spare time, Justin is likely blaring a combination of all music genres, playing video games, or working out. Justin is a beloved figure at TOC, so feel free to come say hey anytime!
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Mike Covington
Sales Manager - mikec@toyotaofcleveland.com
After a failed attempt at a WWF wrestling career Mike had to take his talents elsewhere. Mike has been in the automotive business since 2009. He joined Toyota of Cleveland in 2016 as a Finance Manager and moved to Sales manager in 2017. He has a daughter and 2 sons that he loves spending time with. He loves hot dogs, has watched every UFC pay per view since 2003, and does not consider basketball a sport!
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Shane DeFoor
Sales Manager - shane@toyotaofcleveland.com
Shane has been in the automotive industry since 1997. He is married and has 2 beautiful daughters. Shane enjoys watching football (especially the 2022 National Champions, Georgia Bulldogs) and still can't believe the Braves actually won the World Series! Shane also enjoys working on his lawn (even if it is pouring rain), grilling, and playing golf! Shane has been a part of Toyota of Cleveland family since 2018 and everybody loves "Shane Dawg"!
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Stockton Coffey
Sales Manager - stocktonc@toyotaofcleveland.com
Stockton has worked in the automotive industry since 2015, spending his entire time at Toyota of Cleveland outside of a brief hiatus. He is an avid outdoorsman, and loves spending time in the mountains. Stockton is someone who takes pride in his product knowledge as well as delivering an excellent guest experience, before and after the sale.
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Joey Abdullah
Pre-Owned Car Manager - joeya@toyotaofcleveland.com
Joey has been in the automotive industry since 2014. He is a musician and also a sports analyst. He is a massive fan of the Tennessee Volunteers and the Chicago White Sox. He loves to travel, hang at bonfires, go to concerts, and is fairly good at air hockey. His favorite drink is Martinelli's Apple Juice. Joey has been part of the Toyota of Cleveland family since 2016. If you are ever at our dealership, come by the sales desk if you want to see what your trade is worth or if you just want to say hey!
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Tyler Ratledge
F&I Director - tratledge@toyotaofcleveland.com
Tyler has been a member of the TOC team since February 2013. He is the proud husband to his beautiful wife Amy and the proud father of a wonderful, screaming, fussy, sneaky, and funny toddler Brantley. Their two dogs Ragan a Labradoodle and Finn a Collie complete their family. Tyler is a passionate Fly Fisher and loves traveling over East Tennessee and Western North Carolina fishing for trout. He also enjoys tying his own flies to use for fishing even though his wife thinks he spends WAY too much money on feathers and fur for his hobby. He is a graduate of Lee University, loves his Tennessee Vols and his Pittsburgh Steelers.
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Justice Goodner
F&I Manager Justice first started in the business here at Toyota of Cleveland in October of 2015. He originally started in sales but is now one of our five Finance managers. Outside of work, he enjoys spending time with his son Oliver, playing basketball and is a big fan of college football. Go Dawgs!
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Crystal Thompson
F&I Manager Crystal joined The Toyota of Cleveland team in October of 2020, although she has been in the Automotive Industry for over 17 years. Crystal currently drives a Highlander, which happens to be her favorite Toyota product. She loves spending time with her husband, children and a new edition this year, Baby Georgia. She enjoys camping, traveling to places on their bucket list and supporting her children in their music ministry.
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Taylor Alton
F&I Manager - taylora@toyotaofcleveland.com
Employee Since: 2018-01-08
Taylor started his automotive career at Toyota of Cleveland in 2017. He enjoys family, Georgia football, and singing. Taylor says: "There's nothing better than a little musical joy to get you through the days. If you're looking for a great experience from a salesman that cares, then come see me at Toyota of Cleveland!"
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Julien Allinder
F&I Manager Hey, my name is Julien! I've been at Toyota of Cleveland since July 2019 when I started my career in automotive sales and I've loved every minute of it! My favorite model is the Toyota Tacoma, I've driven one since I first started working here and I can't see myself driving anything else! I enjoy traveling and spending time doing anything outdoors!
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Amanda Phifer
BDC Manager - aphifer@toyotaofcleveland.com
Amanda has worked in the automotive industry since 2010 and began working with Toyota of Cleveland in August 2018. Her favorite Toyota is the Toyota Camry XSE. Amanda enjoys spending time with her family, watching her girls cheer, spending summer days on the lake, Georgia football and traveling! Go dawgs!
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Tom Trout
Service and Parts Director - tomtrout@toyotaofcleveland.com
Tom started in automotive career in 1978 in Lake Worth, Florida, where he worked as technician. In 1981 he moved to Robbinsville, NC and also worked as a tech. In 1982 he moved to Ashville, NC and was a service advisor. In 1986 he moved to Knoxville, TN and became a Service Manager. Then in 1987, he relocated to Cleveland, TN and began his career with the Bowers Automotive Group/Toyota of Cleveland, which he says was the BEST move of his life! Tom is a staple in our Service Department!
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Keith Jackson
Assistant Service Manager - keithjackson@toyotaofcleveland.com
Keith Jackson has been in the automotive industry since 1994 and joined the Toyota of Cleveland team in 2010! Before coming to TOC, he built houses for 4 years. When he's not working as Service Manager, Keith enjoys camping, hunting, and fishing. He also enjoys spending time with his kids and watching them participate in school activities.
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Susan Tubbs
Parts Manager - susantubbs@toyotaofcleveland.com
Susan grew up in Florida and has been with Toyota since 2006. She joined the Toyota Of Cleveland team in 2015. Susan is passionate about agriculture and her free time is spent with her husband tending to their farm in Meigs County where they currently have 3 chickens 6 horses and 29 cows. When not on the farm she tries to get to Florida as much as possible to enjoy the beach and off shore fishing.
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Deana Johnston
Controller - deana@toyotaofcleveland.com
Deana has worked in the automotive industry since 2000 and began working with Toyota of Cleveland in October 2010. Deana enjoys doing craft projects such as making wreaths, bows and refinishing old pieces of furniture. Also, in her free time you will find Deana spending time with her family.
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Renee Carmon
Office Manager - reneec@toyotaofcleveland.com
Renee has worked in the car industry since 1992 and begin working with Toyota of Cleveland in July 2016. Renee likes spending time with family and friends and likes to do volunteer work with Stocking Full of Love for Walker County.
Sales Team
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Justin Chretien
General Sales Manager - jc@toyotaofcleveland.com
Justin has been in the automotive industry since American Psycho and Remember The Titans released in theaters. Justin is a master griller, former amateur blackjack player, and spent a lot of time in Blockbuster before they shut down. Justin began selling cars in 2013 and was promoted to Finance Manager the next year. He later became a Sales Manager. Justin has been part of the Toyota of Cleveland since 2016 as an eSales Manager & now our General Sales Manager. He has a wonderful daughter! In his spare time, Justin is likely blaring a combination of all music genres, playing video games, or working out. Justin is a beloved figure at TOC, so feel free to come say hey anytime!
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Mike Covington
Sales Manager - mikec@toyotaofcleveland.com
After a failed attempt at a WWF wrestling career Mike had to take his talents elsewhere. Mike has been in the automotive business since 2009. He joined Toyota of Cleveland in 2016 as a Finance Manager and moved to Sales manager in 2017. He has a daughter and 2 sons that he loves spending time with. He loves hot dogs, has watched every UFC pay per view since 2003, and does not consider basketball a sport!
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Shane DeFoor
Sales Manager - shane@toyotaofcleveland.com
Shane has been in the automotive industry since 1997. He is married and has 2 beautiful daughters. Shane enjoys watching football (especially the 2022 National Champions, Georgia Bulldogs) and still can't believe the Braves actually won the World Series! Shane also enjoys working on his lawn (even if it is pouring rain), grilling, and playing golf! Shane has been a part of Toyota of Cleveland family since 2018 and everybody loves "Shane Dawg"!
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Stockton Coffey
Sales Manager - stocktonc@toyotaofcleveland.co
Stockton has worked in the automotive industry since 2015, spending his entire time at Toyota of Cleveland outside of a brief hiatus. He is an avid outdoorsman, and loves spending time in the mountains. Stockton is someone who takes pride in his product knowledge as well as delivering an excellent guest experience, before and after the sale.
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Joey Abdullah
Pre-Owned Car Manager - joeya@toyotaofcleveland.com
Joey has been in the automotive industry since 2014. He is a musician and also a sports analyst. He is a massive fan of the Tennessee Volunteers and the Chicago White Sox. He loves to travel, hang at bonfires, go to concerts, and is fairly good at air hockey. His favorite drink is Martinelli's Apple Juice. Joey has been part of the Toyota of Cleveland family since 2016. If you are ever at our dealership, come by the sales desk if you want to see what your trade is worth or if you just want to say hey!
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Gregg Bain
Sales and Leasing Consultant - greggbain@toyotaofcleveland.com
Gregg has been selling cars for over 30 years and began his career at Toyota of Cleveland in 2006. He has been recognized by Toyota for being in the top 8% of sales nationwide! Customer service is Gregg's top priority and when he's not selling cars, he's golfing!
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Matthew Frady
Sales and Leasing Consultant Matthew started working at Toyota of Cleveland in April 2021. He has lived in Cleveland, TN his entire life and has 4 beautiful children. He loves anything Disney, the Tennessee Vols and golf. His favorite Toyota model is his 2022 Army Green TRD Off-Road 4Runner!
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Ethan Thompson
Sales and Leasing Consultant Ethan Thompson has been in the automotive industry and with TOC since 2021. His nickname is the "The Kid". Ethan is a former high school athlete averaging 30 or 40 points a game in basketball and had many D1 offers, though he decided to join the car business! (At least he says this, we aren't sure and have no film!) Ethan is a hunter so if you do not get in touch with him early one morning, he probably does not have phone service. He always calls back though! He is respectful, hardworking, and someone you would have to buy a vehicle from!
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Tyler Gibson
Sales and Leasing Consultant - tylerg@toyotaofcleveland.com
Tyler joined the Toyota of Cleveland family in March 2022. He loves to be outdoors; including hiking and traveling. His favorite Toyota is the Toyota Tundra.
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Logan Maddox
Sales and Leasing Consultant Logan joined the Toyota of Cleveland team in July 2023. He likes to fish and hunt. His favorite thing to do is spend time with his finance and his family. Logan's favorite Toyota is the Toyota Tundra.
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Kenny Jones
Sales and Leasing Consultant Kenny joined the Toyota of Cleveland family in March 2023. He has been in the automotive sales industry since 1984. He enjoys golfing and spending time with his family.
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Austin Calfee
Sales and Leasing Consultant Austin joined the Toyota of Cleveland family in October 2023. He loves being outdoors and spending time with his wife and kid.
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Damon Roberts
Sales and Leasing Consultant Hi, my name is Damon, I have worked for Toyota of Cleveland since January 1st, 2019. I enjoy what I do for a living, there is nothing more satisfying than helping a client find the right vehicle for their needs and lifestyle. I also enjoy playing disc golf with friends and spending time with my son. I look forward to earning your business.
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Alfred Odister
Sales and Leasing Consultant Alfred joined the Toyota of Cleveland team in 2018.
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Noah Lockridge
Sales and Leasing Consultant Noah started in the automotive industry in October 2023 and began working with Toyota of Cleveland in January 2024. His favorite Toyota is the Toyota Supra.
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Zane Abdullah
Sales and Leasing Consultant Zane joined the Toyota of Cleveland team in 2016
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Callaway Covington
Sales and Leasing Consultant Callaway joined the Toyota of Cleveland family in May 2024. He has grew up in the Chattanooga area and enjoys anything outdoors. He enjoys spending time with his fiancé and family. Just like his Dad, Callaway doesn't consider basketball a sport.
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Tyler Standridge
Sales and Leasing Consultant Hi, I'm Tyler Standridge! I started my journey here at Toyota of Cleveland back in 2019 in our Parts Department, and in 2023 I made the move over to Sales so I could work directly with our amazing customers. Outside of work, I'm a proud dad to two amazing little girls who are my whole world, and I'm lucky to have a beautiful fiancée, Maddie, by my side. When I'm not helping folks find the perfect car, you can usually catch me on the golf course or out playing softball. Here at Toyota of Cleveland, I love making the car‑buying process easy and enjoyable-come see me and let's find the perfect ride for you and your family!
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Michael Dylan Covington
Sales and Leasing Consultant Michael Dylan joined the Toyota of Cleveland family in June 2024. He loves the outdoors and his soon to be wife. Unlike his dad, Michael Dylan says he made it to the WWE.
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Dustin Shrader
Sales and Leasing Constulant Dustin joined the Toyota of Cleveland team in July 2024. Dustin is fun loving and loves the outdoors. His favorite Toyota is the Toyota Tacoma.
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Josh Howard
Sales and Leasing Constulant Josh joined the Toyota of Cleveland team in January 2022. He enjoys riding motorcycles and spending time with his son!
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Evan Hicks
Sales and Leasing Consultant Evan joined the Toyota of Cleveland family in October 2024 after working in manufacturing for the last few years. He was ready for a change and excited to help you with your next automobile purchase! His favorite Toyota is the Toyota Tacoma and is a Vol for LIFE! GBO!
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Ian Bentley
Sales and Leasing Consultant Ian started his automotive career in December 2021 and joined the Toyota of Cleveland team in May 2025. His favorite Toyota is the Toyota Tacoma. He enjoys camping in his free time and says Go Vols!
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Rett Davis
Sales and Leasing Consultant Rett was born and raised in Murfreesboro, TN and relocated to Riceville in July 2025 because he loves the area. He became part of the Toyota of Cleveland family in July 2025. His favorite Toyota is the Toyota Tacoma TRD Off-Road. Rett spends his off days with friends and family and enjoys going out on the river and having a good time.
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Alissa Schramm
Inventory Specialist Alissa joined the Toyota of Cleveland family in May 2024. She loves photography and taking photos of cars and loves working on her own car.
Finance Team
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Tyler Ratledge
F&I Director - tratledge@toyotaofcleveland.com
Tyler has been a member of the TOC team since February 2013. He is the proud husband to his beautiful wife Amy and the proud father of a wonderful, screaming, fussy, sneaky, and funny toddler Brantley. Their two dogs Ragan a Labradoodle and Finn a Collie complete their family. Tyler is a passionate Fly Fisher and loves traveling over East Tennessee and Western North Carolina fishing for trout. He also enjoys tying his own flies to use for fishing even though his wife thinks he spends WAY too much money on feathers and fur for his hobby. He is a graduate of Lee University, loves his Tennessee Vols and his Pittsburgh Steelers.
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Justice Goodner
F&I Manager Justice first started in the business here at Toyota of Cleveland in October of 2015. He originally started in sales but is now one of our five Finance managers. Outside of work, he enjoys spending time with his son Oliver, playing basketball and is a big fan of college football. Go Dawgs!
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Crystal Thompson
F&I Manager Crystal joined The Toyota of Cleveland team in October of 2020, although she has been in the Automotive Industry for over 17 years. Crystal currently drives a Highlander, which happens to be her favorite Toyota product. She loves spending time with her husband, children and a new edition this year, Baby Georgia. She enjoys camping, traveling to places on their bucket list and supporting her children in their music ministry.
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Taylor Alton
F&I Manager - taylora@toyotaofcleveland.com
Employee Since: 2018-01-08
Taylor started his automotive career at Toyota of Cleveland in 2017. He enjoys family, Georgia football, and singing. Taylor says: "There's nothing better than a little musical joy to get you through the days. If you're looking for a great experience from a salesman that cares, then come see me at Toyota of Cleveland!"
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Julien Allinder
F&I Manager Hey, my name is Julien! I've been at Toyota of Cleveland since July 2019 when I started my career in automotive sales and I've loved every minute of it! My favorite model is the Toyota Tacoma, I've driven one since I first started working here and I can't see myself driving anything else! I enjoy traveling and spending time doing anything outdoors!
Business Development Center
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Amanda Phifer
BDC Manager - aphifer@toyotaofcleveland.com
Amanda has worked in the automotive industry since 2010 and began working with Toyota of Cleveland in August 2018. Her favorite Toyota is the Toyota Camry XSE. Amanda enjoys spending time with her family, watching her girls cheer, spending summer days on the lake, Georgia football and traveling! Go dawgs!
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Bridget Shadgett
Senior eSales Agent - bridgets@toyotaofcleveland.com
Bridget has worked in the automotive industry since 2017 and began working with Toyota of Cleveland in June of 2017. Her favorite Toyota is the Toyota Venza. Bridget is a Hufflepuff who enjoys spending her off time reading and cooking for her family as well as traveling. Go TOC!
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Macy Smith
eSales Agent Macy has been with Toyota of Cleveland since December 2017. She enjoys spending time with her daughter and watching The Office. She has bought a new Toyota every year since she has been here, and she has loved every one of them!
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Laurie Hughes
eSales Agent Laurie joined the Toyota of Cleveland team July 2023. Laurie's favorite Toyota is her new Rav4! Laurie enjoys dirt track racing, and amusement parks (roller coasters are her favorite!)
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Madison Guy
eSales Agent Madison started with the TOC family as a BDC Service Agent in September of 2021 and has loved it ever since. She very much enjoys her Toyota Camry XSE that she bought from TOC and says it's the best car she has owned! She enjoys spending time with her family and is a sucker for a good game of Uno. In the summer you can catch her on the lake fishing or spending time with her friends and family beside a bonfire.
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Shannon McCormick
eSales Agent Shannon kicked off 2025 joining Toyota of Cleveland (and we are so happy to have her here!) She enjoys spending her time outdoors in her Jeep in the mountains, being around a bonfire or riding horses with her daughter. Her favorite Toyota is the Toyota 4Runner!
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Malia Breckenridge
Service BDC Agent Malia joined the Toyota of Cleveland in February 2025. Malia's favorite past times are walking her dogs and watching True Crime shows. Her favorite Toyota is the Toyota Corolla GR.
Service Team
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Daegan Harris
Porter Daegan joined the Toyota of Cleveland family in 2025. He enjoys working on his truck and hanging out with friends on the river. His favorite Toyota is the new Tundra.
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Tom Trout
Service and Parts Director - tomtrout@toyotaofcleveland.com
Tom started in automotive career in 1978 in Lake Worth, Florida, where he worked as technician. In 1981 he moved to Robbinsville, NC and also worked as a tech. In 1982 he moved to Ashville, NC and was a service advisor. In 1986 he moved to Knoxville, TN and became a Service Manager. Then in 1987, he relocated to Cleveland, TN and began his career with the Bowers Automotive Group/Toyota of Cleveland, which he says was the BEST move of his life! Tom is a staple in our Service Department!
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Keith Jackson
Assistant Service Manager - keithjackson@toyotaofcleveland.com
Keith Jackson has been in the automotive industry since 1994 and joined the Toyota of Cleveland team in 2010! Before coming to TOC, he built houses for 4 years. When he's not working as Service Manager, Keith enjoys camping, hunting, and fishing. He also enjoys spending time with his kids and watching them participate in school activities.
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Anthony Durbin
Internal Service Advisor Anthony Durbin joined TOC in May 2015 and has worked several jobs within our service department. Working for TOC was his first job in the automotive industry. When he's not working, Anthony enjoys spending time with his wife and 4 children.
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Andy Peek
Service Advisor - andypeek@toyotaofcleveland.com
Andrew has worked in the automotive industry since 2010 and began working with Toyota of Cleveland for the second time in 2015. My favorite Toyota is the Toyota 4-runner. Andy enjoys spending time with family, watching sports, and sitting out by the fire pit.
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Eddie Shadgett
Service Advisor My name is Eddie, I grew up on the Atlantic coast of Florida. I moved to Tennessee with my wife in 2017. I love to travel and explore new locations. I joined the Toyota of Cleveland family in October of 2021. "An infinite number of variables in an infinite number of combinations, there always are possibilities!"
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Luis Mendez
Service Advisor (Hablo Español) Luis has been in the Automotive Industry since 2011, 8 of those years have been with Toyota. I started with Toyota of Cleveland in 2021. Come see me for any of your Toyota service needs.
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Angelia Caronia
Service Advisor Angelia has recently returned to the auto industry after 30 years. She grew up in Memphis where her father owned an auto upholstery business and that is where she gained most of her auto knowledge and love of antique cars. She enjoys doing charity work with our motorcycle family and genuinely loves helping people.
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Jason Keith
Service Advisor Jason joined the Toyota of Cleveland family in July 2019. He has been married 14 years, enjoys golf, Tennessee football and playing with his puppy dogs!
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Matthew Reagan
Service Advisor Matthew joined the Toyota of Cleveland team July 2023. His favorite Toyota is the Toyota Tacoma. Matthew is a big UT Vols fan, go Vols!
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Michael Hampton
Service Advisor Michael has been in the car business over 20 years and joined the Toyota of Cleveland team in May 2025. He enjoys off roading with his family, building cars and trucks are his favorite past times. Michael also enjoys motorsports.
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Alison Smith
Service Advisor Alison joined the Toyota of Cleveland team in June 2025. Alison found her love for cars during high school and has been working in the automotive industry since graduation. She loves going to concerts, enjoying nature and hanging out with her dog.
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Ivy Turner
Delivery Specialist - ivyturner@toyotaofcleveland.com
Ivy has been part of the Toyota of Cleveland family since 2011. Ivy is our Delivery Specialist, delivering exceptional service to our guests picking up and delivering their vehicles for service. He enjoys college football, go Dawgs!
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Theresa Brown
Warranty Clerk - theresabrown@toyotaofcleveland.com
Theresa has been working with Toyota of Cleveland since 2010. She enjoys spending time with her family and horseback riding.
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Vince Esquivel
Technician - vincee@toyotaofcleveland.com
Vince Esquivel started working for TOC in January 2005, and he has 19 years of technician experience. His favorite Toyota is his 2022 Supra. When he's not working, Vince enjoys DJing, woodworking, and playing Roulette. From 1999 to 2003, Vince proudly served in the United States Marine Corps.
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Jimmy Macaulay
Technician Jimmy Macaulay joined TOC in April 2005, and he has worked in the automotive industry for 35 years. His favorite Toyota is the 2022 Tacoma. His hobbies include horseshoes, shooting, and sports, preferably baseball and football.
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AJ McCollister
Technician - ajm@toyotaofcleveland.com
AJ McCollister started working as a technician here at TOC in August 2014. TOC was his first job in the automotive industry. His favorite Toyota is the 4Runner. AJ enjoys fishing and boating in his free time.
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Jeremy Reeves
Technician - jeremyr@toyotaofcleveland.com
Jeremy Reeves has worked withTOC since 2013. Before joining our service team, Jeremy worked on 18 wheelers. His favorite Toyota is the new Tacoma. He enjoys spending time with his son.
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Caycee Williams
Technician - cayceew@toyotaofcleveland.com
Caycee Williams started as a technician at TOC in March 2017. His favorite Toyota is the Tacoma, and he is the proud owner of one himself. Outside of work, Caycee enjoys building computers and playing golf with the boys.
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Dakota Emerson
Technician - dakotae@toyotaofcleveland.com
Dakota Emerson has been a technician with TOC since July 2017. This is his first job in the automotive industry. His favorite Toyota is the Supra. He enjoys building drag cars in his free time and is currently working on a Fox body Mustang.
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Mike Caronia
Technician Mike Caronia has been a technician since 1988 and started working with TOC in March 2021. His favorite Toyota is the new Tacoma. In his free time, Mike enjoys shooting and hog hunting. From 1990 to 1994, Mike proudly served in the United States Army.
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David Thomas
Technician - davidt@toyotaofcleveland.com
David Thomas is a proud Libra, and his favorite color is red. He is a big fan of Snap-on and Milwaukee tools. He enjoys the work environment here at TOC and has been a member of the TOC family since 2016. He enjoys watching sunsets and movies with his favorite movies being The Departed and The Town.
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Daniel Johnson
Technician Daniel joined the Toyota of Cleveland family in December 2023. He's been a mechanic for five years and Toyota vehicles are his passion. In his spare time, Daniel also enjoys playing disc golf.
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Christopher Peels
Technician Christopher joined the Toyota of Cleveland team in October 2024. He enjoys spending time with his 4 children, drawing and working on cars. Chris also enjoys off-roading in his Jeep Wrangler.
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Tad Rains
Technician Tad joined the Toyota of Cleveland team in August 2023. His favorite Toyota is the Toyota Rav4.
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Destiny Welty
Technician Destiny joined the Toyota of Cleveland family in February 2024. She began working on cars with her Dad when she was young and has loved it since. She looks forward to working at Toyota of Cleveland and being surrounded by the amazing people here!
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Stephen Bannon
Technician Stephen joined the Toyota of Cleveland team in December 2023.
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Judah Simpson
Technician Judah joined the Toyota of Cleveland family in July 2024 and is his first job in the automotive business. He is from Phoenix, Arizona. He loves classic trucks and a huge outdoors man.
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Bo Brayden Hill
TXM Bo joined the Toyota of Cleveland family in May 2024. He enjoys working on cars.
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James Persinger
TXM Technician James joined the Toyota of Cleveland team in February 2025 and has been working on cars since he was 17. In his spare time he's a volunteer firefighter. He likes the Toyota GR Yaris and dirt racing. He also likes screamo and metal music. James says he needs coffee and energy drinks to survive the day.
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Michael Seiden
TXM Technician Michael joined the Toyota of Cleveland team in February 2025. He is from Atlanta and moved to Cleveland in 2024. He has been a technician for various other brands including BMW, Lamborghini, Tesla, Mercedes and Jeep. He started working on cars when he was just 13 and fell in love with all things automotive. Michael loves all things music and plays a number of instruments; including the guitar, drums and DJ and producing. He also rides motorcycles and enjoys off roading. He plays XBOX in his spare time as well!
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Moises Miranda
TXM Technician Moe joined the Toyota of Cleveland team in April 2025. Moe moved to the states in 2014 and recently welcomed his first baby! He enjoys black coffee, fish, reading and riding dirt bikes.
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Michael Leamon
Detail Consultant Mike joined the Toyota of Cleveland family in 2017. He enjoys spending time with his family. Mike also enjoys camping and is the original leader of the TOC Tent Gang!
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Donielle Lowrey
Detail Consultant Donielle joined the Toyota of Cleveland team in August 2024!
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Weston Whitaker
Porter Weston joined the Toyota of Cleveland family in December of 2021 which introduced him to the automotive industry. In his free time he enjoys hiking, playing disc golf, and spending time with family. If you see him running around, be sure to say hey!
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Collin Scalla
Porter Collin joined the Toyota of Cleveland team in 2022. He enjoys basketball and rowing in Chattanooga.
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Leland Nelson
Porter Leland joined the Toyota of Cleveland team in May 2024. His favorite Toyota is the Tundra iFORCE Max. He enjoys video games. Go Alabama!
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Caden Roudebush
Porter Caden joined the Toyota of Cleveland family in March 2025. He is currently in his second year of college at Lee University and working toward his Pilot license. He enjoys playing the guitar.
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Brian Crowden
Service Porter Brian joined the Toyota of Cleveland team in July 2025.
Parts Team
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Susan Tubbs
Parts Manager - susantubbs@toyotaofcleveland.com
Susan grew up in Florida and has been with Toyota since 2006. She joined the Toyota Of Cleveland team in 2015. Susan is passionate about agriculture and her free time is spent with her husband tending to their farm in Meigs County where they currently have 3 chickens 6 horses and 29 cows. When not on the farm she tries to get to Florida as much as possible to enjoy the beach and off shore fishing.
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Brandon Ingham
Parts Consultant - brandoni@toyotaofcleveland.com
Brandon Ingham is a certified Master Parts Professional and has been part of the Toyota of Cleveland team since 2017. He started working with Toyota in 2003. He enjoys spending time with his 3 children and beautiful wife. Brandon likes to spend his free time outdoors fishing and hunting. On weekends you can see him at the local dirt track either behind the wheel or changing tires.
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Jason Young
Parts Consultant Jason Young's favorite Toyota is the 4 Runner or Tacoma. He loves the outdoors, fishing, and hunting. He also enjoys spending time with his family, he spent most of his life in Utah but is now a Tennessean , Go Vols!
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Joseph Howard
Parts Constulant Joseph joined the Toyota of Cleveland team in 2023.
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Brandon Pridmore
Parts Consultant Brandon joined the Toyota of Cleveland family May 2024. He enjoys spending time with his family and friends as much as possible. In his spare time, Brandon enjoys fishing and working on old cars.
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Trace Walker
Parts Consultant Trace joined our Toyota of Cleveland family in September 2024. He relocated to the Cleveland area from Ohio, where he previously worked in the automotive industry for four years. In his free time he enjoys spending time with his two children and watching sports.
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Justin Morris
Parts Consultant Justin joined the Toyota of Cleveland family in January 2025. In his free time he tends to his three horses or go fishing and is very proud of his red beard.
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Bill Ezell
Parts Driver Bill grew up in Knoxville TN. He served our country in the military and was stationed in Fairbanks Alaska. Bill spent 53 years so far in the parts industry and worked all over central and southern Florida. Bill moved back to Tennessee to enjoy retirement in 2019 and decided he wasn't ready to leave the automotive industry just yet. Bill joined the Toyota of Cleveland team in 2020 and is irreplaceable in our parts department! We hope Bill never wants to retire, we want to keep him forever!
Administration Team
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Deana Johnston
Controller - deana@toyotaofcleveland.com
Deana has worked in the automotive industry since 2000 and began working with Toyota of Cleveland in October 2010. Deana enjoys doing craft projects such as making wreaths, bows and refinishing old pieces of furniture. Also, in her free time you will find Deana spending time with her family.
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Renee Carmon
Office Manager - reneec@toyotaofcleveland.com
Renee has worked in the car industry since 1992 and begin working with Toyota of Cleveland in July 2016. Renee likes spending time with family and friends and likes to do volunteer work with Stocking Full of Love for Walker County.
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Wendy Defoor
Title Clerk - wendydefoor@toyotaofcleveland.com
Wendy has worked in the automotive industry since 2009 and began working with Toyota of Cleveland in June 2014. She is originally from Cobb Co Ga but moved to TN in 2006 with her wonderful husband & 2 daughters. Wendy enjoys spending all her spare time with them - especially her 2 grandchildren, making candles, and loves the Georgia Bulldogs!
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Tabitha Caldwell
Title Clerk Tabitha began working with Toyota of Cleveland in August 2021 and looks forward to starting a career here. Her favorite car is any of the Toyota 4Runners. Tabitha enjoys spending time with her family and friends by a bonfire.
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Rose Powell
Deal Clerk Rose started working at Toyota of Cleveland late 2021. She loves her fish and dogs. Rose loves to learn new things and watch tv. She loves to keep things organized and clean.
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Paige Frady
Office Assistant Paige joined the Toyota of Cleveland family in January 2023. She enjoys cooking and spending time with her family.
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Brenda Phillips
Cashier Brenda joined the Toyota of Cleveland team in June 2025 with previous customer service experience. Brenda says it's always the right time to be kind. She enjoy spending time with her friends and family and adding new animals to her mini farm where the chickens peck.
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Vicky Waldroup
Receptionist - vickyw@toyotaofcleveland.com
Vicky began working at Toyota of Cleveland in June 2015. She enjoys spending time with her family, summer vacations on the beach, relaxing in the pool, bargain shopping and her TOC family.
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Donna McAllister
Receptionist Donna McAllister has worked as the Saturday Receptionist at TOC since March 2016, and she sometimes operates as Saturday Cashier as well. Donna has worked in the automotive industry for over a decade. Her favorite Toyota is the Camry. When she isn't at TOC, she likes to read books by her favorite authors Nicholas Sparks, Danielle Steel, and Elin Hilderbrand. She also enjoys shopping, spending time with her 2 kids and 1 grandson, vacationing on the beach, and going on cruises.
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Vanessa Jenkins
Receptionist Vanessa joined our Toyota of Cleveland family in August 2025.
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Ted Gleason
Accounting Runner Ted has been a part of the Toyota of Cleveland family since 2017. He's worked in our parts and accounting departments and loves the TOC work environment. His favorite Toyota is the Rav4. When he's not working, he enjoys hunting, fishing and boating.