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Testimonials
I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a Wednesday. No phone calls back until Friday morning. I go in on Saturday and find out the vehicle had been sold. I pick another one that day. I go in on Monday. I'm told the lender's system is down...the entire day. Tuesday evening I decided to go by Toyota of Cleveland. They practically ran to my car to help. Joshua was the fastest. I told Joshua Richards what I thought I could do. He said "No Ma'am, You can do better than that.". And he and Tyler Ratledge made sure I did! I am already in love with my new 2015 Nissan Rogue! it's exactly what I need and even nicer than I thought I could afford! Tyler was great at explaining everything and making sure I got what I needed. They even called me when they said they would (still haven't heard from the other dealership in a week). One of the things that stuck out was they assured me, no one else would get that car. They didn't sell it out from under me. AND they had me in it in less than 24 hrs! Everyone I talked to or hung out with during the process was so friendly. Now my boyfriend is wanting to do a trade in. Guess where we'll be going. I'll be spreading the word about my great experience! Thank you again Joshua, Tyler and Toyota of Cleveland Staff!... More
Less than a month ago
I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a Wednesday. No phone calls back until Friday morning. I go in on Saturday and find out the vehicle had been sold. I pick another one that day. I go in on Monday. I'm told the lender's system is down...the entire day. Tuesday evening I decided to go by Toyota of Cleveland. They practically ran to my car to help. Joshua was the fastest. I told Jos... More
Less than a month ago
We were looking at financing a used truck for 30 grand, way over our head. Mason Pittman actually showed us we had options. He worked with us, listened to our needs and payment needs. Yeah he wanted to get us in a truck but he wasn’t trying to up-sell us on anything and was completely straight forward. We looked Everywhere for the best deals and couldn’t find anywhere that beat their prices. They will negotiate with you so don’t be afraid to ask! We ended up with a Brand new Tacoma with the mont... More
Less than a month ago
We were looking at financing a used truck for 30 grand, way over our head. Mason Pittman actually showed us we had options. He worked with us, listened to our needs and payment needs. Yeah he wanted to get us in a truck but he wasn't trying to up-sell us on anything and was completely straight forward. We looked Everywhere for the best deals and couldn't find anywhere that beat their prices. They will negotiate with you so don't be afraid to ask! We ended up with a Brand new Tacoma with the mont... More
Less than a month ago
Everyone at Toyota of Cleveland was so nice and went out of their way to help us get the car we wanted! We will definitely go back whenever we need any other cars and will reccomend them to all our friends! Great place with great people!
Less than a month ago