Disclaimers
Juan was very polite and helpful with RAV4 purchase. He spent the late evening hours with us during our purchase. Crystal also did a fantastic job also.
2021-04-15
Everyone was very helpful, friendly, and professional. The building and lobby were very clean. We appreciated the availability of water, coffee, and soft drinks. The pizzas were nice during lunch. The buying process was done in a timely manner and the person in finance office was very, very nice and helpful explaining the forms, what was offered, and the price. Very smooth process overall. The gift selection and money card were an excellent touch.
2020-11-30
Was so pleased with the professionalism displayed. No intense sales pressure, but clear presentation of the facts of the vehicle we were interested in. We also appreciated seeing the CarFax report, something we did not get to see at the last dealership we dealt with.
2020-03-17
The process of buying my vehicle was seamless. Each employee that I came in contact with was amazing. The environment was welcoming and safe. Thank you all!
2020-10-21
This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly recommend Toyota of Cleveland.
2019-03-23
Brought my Prius in for my 30k mile service. They finished in a timely manner and then went through everything they had serviced on my Prius. They do such a great job every time. Their amenities are great for a waiting customer which made for a relaxing wait. Thank you so much!
2018-08-10
Hands down, this is the best experience my husband and I have ever had with a car dealership. We would recommend them to everyone even thinking about buying a vehicle. They listened to our needs and wants and exceeded those by leaps and bounds. Justice is the best of the best salesman. Cindy was super in explaining all the details of the paperwork and just a joy to work with. Justin worked with all our needs to help in the process and Shane had our backs all along the way. Thank you over and ove... More
2020-03-29
Very friendly staff, customer oriented and sales rep Juan Carlos Lopez was a true professional in every manner. Alfred Polk in the finance office was very thorough in explaining lease terms for 2018 Highlander.
2017-12-27
We were there yesterday to look for a truck for my wife on purpose to compare and consider all options..and wound up buying our first Toyota and we are happy with the outcome..needles to say we never compared,but all the procces was so smooth,plus this salesman name tommy so helpful and we were so satisfied,and we really recommend this dealer for the outstanding service..thank you and we are proud of our new Tacoma (anniversary gifts)?
2017-06-12
Our experience with Toyota of Cleveland was excellent. From the time we encountered a salesperson until we were in our new vehicle everything was great.
2016-11-17