Disclaimers
Was so pleased with the professionalism displayed. No intense sales pressure, but clear presentation of the facts of the vehicle we were interested in. We also appreciated seeing the CarFax report, something we did not get to see at the last dealership we dealt with.
2020-03-17
This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly recommend Toyota of Cleveland.
2019-03-23
Brought my Prius in for my 30k mile service. They finished in a timely manner and then went through everything they had serviced on my Prius. They do such a great job every time. Their amenities are great for a waiting customer which made for a relaxing wait. Thank you so much!
2018-08-10
Hands down, this is the best experience my husband and I have ever had with a car dealership. We would recommend them to everyone even thinking about buying a vehicle. They listened to our needs and wants and exceeded those by leaps and bounds. Justice is the best of the best salesman. Cindy was super in explaining all the details of the paperwork and just a joy to work with. Justin worked with all our needs to help in the process and Shane had our backs all along the way. Thank you over and ove... More
2020-03-29
Very friendly staff, customer oriented and sales rep Juan Carlos Lopez was a true professional in every manner. Alfred Polk in the finance office was very thorough in explaining lease terms for 2018 Highlander.
2017-12-27
We were there yesterday to look for a truck for my wife on purpose to compare and consider all options..and wound up buying our first Toyota and we are happy with the outcome..needles to say we never compared,but all the procces was so smooth,plus this salesman name tommy so helpful and we were so satisfied,and we really recommend this dealer for the outstanding service..thank you and we are proud of our new Tacoma (anniversary gifts)?
2017-06-12
Our experience with Toyota of Cleveland was excellent. From the time we encountered a salesperson until we were in our new vehicle everything was great.
2016-11-17
This was a wonderful experience! My third Camry from toyota of cleveland, would certainly refer others to buy from them. Service always been good. Thanks again!
2016-04-29
I just purchased a 2011 Toyota Camry from Brad Doty. I was well pleased with the entire experience. Brad was very friendly and and answered all my questions. I told him what I could afford to purchase and he made every effort to find me the best deal. Even after I had purchased the car I had a question and he took the time to ride with me and answer my questions. I haven't used the service dept yet but an sure that I will find the same quality of service there. I love my new car.
2014-10-31
This is the second car I have purchased from Toyota of Cleveland. Brad Doty did a great job as a sales consultant. He was friendly, knowledgeable, and professional. Karen Baird in the business office was also very helpful in explaining all the finance details. And I have always been pleased with the service department. Thank you!
2012-09-22